Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Wholesale availability
If you are a designer or retail shop please contact me directly and I will work with you to create a custom listing at wholesale pricing. You may also click on the "request custom order" button to initiate a conversation. Please note- sale items are not available at wholesale prices. Also- we must charge shipping on wholesale orders- free shipping on orders over $35.00 does not apply to wholesale orders.
Care instructions
All throw pillows are dry clean only. A care instruction label is sewn inside the pillow cover. The sachets are NOT washable nor dry cleanable. Please DO NOT heat them in the microwave- they are not meant to be heated or cooled in a refrigerator.