The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you are a designer or retail shop please contact me directly and I will work with you to create a custom listing at wholesale pricing. You may also click on the "request custom order" button to initiate a conversation. Please note- sale items are not available at wholesale prices. Also- we must charge shipping on wholesale orders- free shipping on orders over $35.00 does not apply to wholesale orders.
All pillows are dry clean only. A care instruction label is sewn inside the pillow cover.